Credits & Subscriptions

Credits are required to publish campaigns and provide flexibility in managing your publishing needs.

How Credits Work

Credits usage

Each campaign you publish, regardless of style, costs 1 credit. You can edit your campaign anytime without spending additional credits. You can freely create a campaign and customize the experience; credits are deducted only upon publishing the campaign.

Non-Refundable

Once a credit is used to publish a campaign, it cannot be refunded.

Free Credits for New Accounts

New accounts may receive few free credits to explore the platform and publish their first campaigns.

Types of Credit Plans

After using the free credits, you can choose between two types of plans to purchase additional credits:

Subscription Plan

• Provides a fixed number of credits each month.
• Unused credits do not roll over to the next month.
• The subscription renews automatically every month unless canceled.
• You can cancel anytime; the plan will remain active for the month you’ve already paid for.
• In case, your monthly credits get over, purchase additional credits as per usage.
• Looking for more credits in subscription, contact support team.

Standalone Purchase

• Purchase credits anytime, without any recurring commitments.
• These credits can be used anytime and expire in 1 year.

Managing Credits and Billing

• Keep track of your subscription status, remaining credits, and purchase history on the Billing page.
• Download invoices for your records or financial reporting directly from the Billing page.

Key Tips

• Subscription credits will be consumed first.
• Choose a subscription if you have a steady need for publishing campaigns.
• Opt for standalone purchases if your credit usage fluctuates.
• Regularly monitor your remaining credits and subscription status to ensure smooth campaign publishing.

Billing FAQs

How can I check my remaining credits?

You can check your remaining credits on the Credits Page, where you’ll also find details about your past purchases, subscriptions, and invoices.

What payment methods are accepted?

We accept all major credit cards. debit cards, Cash App & Link. If you have issues with payment, try using a different method or contact our support team.

My payment failed. What should I do?

If your payment fails:

• Check if your card has sufficient funds.
• Ensure your payment details are entered correctly.
• Try using a different payment method.
• Contact your bank to ensure there are no restrictions.
• If the issue persists, reach out to our support team for assistance.

Can I get a refund for unused credits?

Credits are non-refundable once purchased. Make sure to choose the right plan before purchasing.

How does the subscription plan work?

• The subscription provides a fixed number of credits each month.
• Unused credits do not roll over to the next month.
• Your subscription auto-renews until canceled.
• If canceled, it remains active until the end of the paid month.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription anytime from the Billing Page. Your plan will remain active until the end of the current billing cycle, and you won’t be charged for the next month.

How do I download invoices for my payments?

You can download invoices for all transactions from the Billing Page.

Can I purchase credits without a subscription?

Yes, you can make a standalone credit purchase anytime without subscribing. These credits expire in 1 year and can be used at any time.

What happens if my subscription payment fails?

If your payment fails, you will receive a notification and another attempt will be made. If payment is not processed, your subscription may be paused until the issue is resolved.

Who do I contact for billing support?

If you have any billing-related queries or issues, contact our support team via email or chat for assistance.